Last updated: 10 September 2026
When you book a slot, register a team, or contact us, we collect: your name, phone number, the booking details you submit, and a screenshot of your payment transfer (used only to verify payment). If you create an account, we also collect your CNIC, address, email address, and — optionally — a profile photo.
Your CNIC is collected for identity verification purposes only and is visible solely to our admin staff — it is never displayed publicly or shared with any third party. Login to your account uses a one-time code emailed to you; we don't store passwords.
We use this information only to: confirm and manage your booking, verify payment, contact you about your booking (via WhatsApp or phone), and improve our service. We do not sell or rent your information to third parties.
Payment screenshots are used solely to verify that a bank transfer was made, and are only visible to our admin staff. They are not shared publicly or with any third party.
If you contact us or place an order via WhatsApp, that conversation is subject to WhatsApp's own privacy policy in addition to this one.
We retain booking records for as long as reasonably needed for business, accounting, and dispute-resolution purposes.
You can ask us to review, correct, or delete your personal information at any time by contacting us on WhatsApp or through the Contact page.
Questions about this policy? Reach us on WhatsApp: +92 308 1135641